Warranty

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Warranty Policy

This warranty applies only to Lexar consumer products purchased by the original end-user purchaser (“you”) from Lexar or a Lexar authorized seller. For purpose of this warranty, “Lexar consumer products” mean Lexar products manufactured and distributed solely for personal use of consumers or households (“Product”) If you purchased a product through a channel other than Lexar or a Lexar authorized seller, or if you purchased a non-Lexar consumer product, this warranty does not apply and you are advised to contact the merchant that you have purchased the product from.

Lexar warrants that, for the warranty period listed below, the Product (excluding any third-party software) will be free of defects in materials and workmanship under normal use. This warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with Product instructions, acts of nature or improper installation or repairs made by anyone other than Lexar or a Lexar authorized service provider. The original end-user purchaser referred to in this Warranty Policy does not include any purchasers, including, but not limited to, individuals, companies, and/or other entities who purchase and use Lexar products for the purpose of making profits by allowing other individuals, companies and/or other entities to utilize Lexar products, such as rental business.

You must have proof of purchase and obtain warranty service authorization from Lexar, including a Return Materials Authorization, or RMA, number within the applicable warranty period before returning defective products to Lexar. All returns are subject to Lexar’s standard RMA Terms and Conditions which can be found online at www.lexar.com/support. Returned products must be shipped prepaid and packaged appropriately, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Lexar is not responsible for any Product that is lost or damaged in transit.

Your exclusive remedy and Lexar’s entire liability under this warranty will be for Lexar at its option to repair, replace, or refund the Product that is determined by Lexar to be defective during the applicable warranty period. A refund would be the purchase price less any rebates or the current market value of the Product at the time the warranty claim is made to Lexar, whichever is lower. Lexar does not warrant against loss of any data or images (including data stored on Product returned to Lexar for service) and assumes no liability for such loss.

All implied warranties or conditions of merchantability, satisfactory quality or fitness for a particular purpose are limited to the duration of the applicable express warranty. All other express or implied conditions, representations and warranties, including any implied warranty of non-infringement, are disclaimed to the fullest extent permitted by law.

There are inherent risks associated with any security safeguard, including encryption technology, and security safeguards, which by their nature, are capable of circumvention. Lexar cannot, and does not, guarantee that your data will not be accessed by unauthorized persons, and Lexar disclaims any warranties to that effect to the fullest extent permitted by law. Some jurisdictions do not allow limitations on how long an implied warranty lasts or at all, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary by jurisdiction. This limitation does not affect your statutory rights.

All third party software provided with the Product is provided “AS IS”. You assume the entire risk as to the quality, performance, accuracy and effect of such software, and should it prove defective, you, and not Lexar, assume the entire cost of all necessary servicing or repair.

To the extent not prohibited by law, in no event will Lexar be liable for any lost images, data, revenue or profit, or for special, indirect, consequential, incidental or punitive damages, however caused regardless of the theory of liability, arising out of or related to the use of or inability to use the product, even if Lexar has been advised of the possibility of such damages. In no event will Lexar’s liability exceed the amount paid by you for the product.

The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Australia Purchases: Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our limited warranty are in addition to the other rights and remedies under applicable law in relation to the products. If you believe you have a warranty claim, contact your local authorized dealer from which you purchased the product.

Product Warranty

Lexar Memory Cards Models Warranty Period
Professional CFexpress TM Type B Memory Card GOLD Series Lifetime limited warranty 1; must be in the possession of the original purchaser
CFexpress TM Type B Memory Card DIAMOND Series
CFexpress TM Type A Memory Card GOLD Series
3500x/3600x CFastTM memory cards
1066x CompactFlash® memory cards
2000x SDHCTM/SDXCTM UHS-II memory cards
1667x SDXCTM UHS-II Memory Card
1000x SDHCTM/SDXCTM UHS-II memory cards
1800x microSDHCTM/microSDXCTM UHS-II memory cards
1000x microSDHCTM/microSDXCTM UHS-II memory cards
667x SDXC™ UHS-I Memory Cards After 2019/12/31, products purchased outside of the Americas are limited to 10 years of limited warranty (lifetime limited warranty1 is available in the Americas) Prior to 2019/12/31, a Lifetime Limited Warranty1 is offered, subject to the original purchaser holding the product
633x SDHC™/SDXC™ UHS-I memory cards
667x microSDXC™ UHS-I memory card
CFexpress™ Type B Memory Card SILVER Series 10
SDHC™/SDXC™ UHS-I card 95MB/s
1066x SDXC™ UHS-I memory cards 10-year limited warranty for products purchased outside the Americas (lifetime limited warranty available in the Americas1)
1066x microSDHC™/microSDXC™ UHS-I memory cards
High-Performance Series 633x microSDHC™/microSDXC™ After 2019/12/31, products purchased outside of the Americas are limited to 10 years of limited warranty (lifetime limited warranty1 is available in the Americas) Prior to 2019/12/31, a Lifetime Limited Warranty1 is offered, subject to the original purchaser holding the product
microSDHC™/microSDXC™ UHS-I memory card 95MB/s
High-Performance Series 800x SDHC™/SDXC™ UHS-I Card BLUE Series 10
800x PRO SDHC™/SDXC™ UHS-I Card BLUE Series
Fly Series FLY MicroSDXC™ UHS-I Card 10
Play Series PLAY microSDXC™ UHS-I memory card 5
nCard Memory card All 3 (except for the Americas)
Platinum, Platinum ll, Premium Series (Discontinued) All Lifetime Limited Warranty1 is available and must be held by the original purchaser
C10 UHS-I Card Series Lexar SDHC™/SDXC™ UHS-I Memory Cards 2
Lexar microSDHC™/microSDXC™ UHS-I memory cards
High-Endurance Series Memory Card for Car Recorder/Video Capture All 2
Standard (or non-rated speed) and all other series All 5
Lexar USB Flash Drives Models Warranty period (years)
JumpDrive USB 3.2 Gen 1 Flash Drive M36 Pro 6 (China)
P30 Lifetime Limited Warranty1
JumpDrive USB 3.1 Flash Drive M45 6 (China); 5 (all other regions)
D30c 6 (China); 3 (all other regions)
S80
S75
S47
Tough
M900 5
D400
JumpDrive USB 3.0 Flash Drive F35 6 (China); 3 (all other regions)
S75
S57
D35c 6 (China); 2 (all other regions)
M37
M35
V100
M36 6 (China)
M400 5
V400
Standard or other JumpDrive USB 3.0 flash drives 3
JumpDrive USB 2.0 Flash Drive SM25 6 (China); 2 (all other regions)
M22
S60
S50
V40
TwistTurn2
Standard or other JumpDrive USB 2.0 flash drives 2
Other Jumpdrive Flash Drives
(Discontinued)
Triton Lifetime Limited Warranty1 is available and must be held by the original purchaser
P20
P10
Echo backup drives (discontinued) Echo MX 5
Echo SE
Lexar SSD Models Warranty Period (Duration or TBW2)
NS Series NS200 256GB: 3 years or 128TBW
512GB: 3 years or 256TBW
1TB: 3 years or 512TBW
NS100 256GB: 3 years or 128TBW
512GB: 3 years or 240TBW
1TB: 3 years or480TBW
2TB: 3 years or 1024TBW
NS10 Lite 3 years
NQ Series NQ100 120GB: 3 years or 84TBW
240GB: 3 years or 168TBW
480GB: 3 years or 336TBW
NM Series NM800PRO 512GB: 5 years or 500TBW
1TB: 5 years or 1000TBW
2TB: 5 years or 2000TBW
NM800 512GB: 5 years or 1500TBW
1TB: 5 years or 3000TBW
NM760 512GB: 5 years or 500TBW
1TB: 5 years or 1000TBW
2TB: 5 years or 1500TBW
NM710 500GB: 5 years or 300TBW
1TB: 5 years or 600TBW
2TB: 5 years or 1200TBW
NM610PRO 500GB: 5 years or 120TBW
1TB: 5 years or 240TBW
2TB: 5 years or 480TBW
NM700 256GB: 5 years or 150TBW
512GB: 5 years or 300TBW
1TB: 5 years or 600TBW
NM620 256GB: 5 years or 125TBW
512GB: 5 years or 250TBW
1TB: 5 years or 500TBW
2TB: 5 years or 1024TBW
NM610 250GB: 3 years or125TBW
500GB: 3 years or 250TBW
1TB: 3 years or 500TBW
NM600 3 years
NM520 128GB: 3 years or60TBW
256GB: 3 years or120TBW
512GB: 3 years or 240TBW
NM500 128GB: 3 years or 60TBW
256GB: 3 years or120TBW
512GB: 3 years or 240TBW
NM210 3 years
NM100 128GB: 3 years or 60TBW
256GB: 3 years or120TBW
512GB: 3 years or 240TBW
SL Series SL210 3 years
SL200 3 years
SL100 Pro
SL100
Gaming SL660 BLAZE SSD 5 years
Other Workflow Portable SSD 2 years
Lexar Portable-HDD Models Warranty period (years)
HL260 Portable HDD L260 3 (China only)
Lexar Cloud Storage Models Warranty period (years)
Cloud Storage M1 2 (China only)
Lexar Card Readers Models Warranty period (years)
Professional Workflow product line
(discontinued, except CR1)
CR1 2
CR2
UH1
CFR1
HR1
HR2
UR1
UR2
SR1
SR2
XR1
XR2
Multi-Card 25-in-1 USB 3.0 Card Reader 025U 1
C1 microSD card reader C1
M1 microSD card reader M1
L1 microSD card reader L1
Professional XQD USB 3.0 Card Reader XQD 2 (Europe region); 1 (all other regions)
Professional USB 2.0 card reader M03U 2
M04U
M05U
M06U
Multi-Card 2-in-1 USB 3.1 Card Reader 450U
Professional Multi-Card 3-in-1 USB 3.1 Card Reader 500U
Professional CFexpress™ Type A / SD™ USB 3.2 Gen 2 Reader 530U
CFexpress™ Type B USB-C Reader 510U
Dual-Slot USB-A/C Reader 310U
nCARD NM memory card 2-in-1 USB 3.1 card reader 350U 2 (China only)
Professional USB 3.0 dual slot card reader 400U 5
Professional XQD 2.0 USB 3.0 Card Reader XQD
Professional CFexpress USB 3.1 Card Reader CFX
Professional CFexpress™ Type B USB 3.2 Gen 2×2 Reader 550U
Lexar Memory Models Warranty period (years)
UDIMM Series DDR4 Lifetime limited warranty1
SODIMM Series DDR4
HADES RGB Series DDR4
HADES OC Series DDR4
ARES RGB Series DDR4
ARES OC Series DDR4
ARES RGB Series DDR4
ARES OC Series DDR4
THOR OC Series DDR4
Lexar Accessories Models Warranty period (years)
Heatsink LPAH100 3
SSD Enclosure E10 2
E6
Hub H31 2
Cable LPA100 1

1“Limited lifetime warranty” means that Lexar will provide repair, replacement, or refund services free of charge if quality problems arise during the use of the product (shipping costs not included). For products purchased in Germany or regions where the limited lifetime warranty is not applicable, the duration of the limited lifetime warranty shall be 10 years.

2 In case the period of time which a product is purchased exceeds the period of the warranty, or that the total amount of data written exceeds the specified TBW of the SSD, the warranty shall not apply. TBW (Total Bytes Written), TB stands for storage capacity (1TB = 1024 GB), and W means writing; the TBW refers to the maximum amount of data written the SSD product during the warranty period, and any amount exceeding the aforementioned maximum amount shall be outside the scope of warranty.

By agreeing to the terms of the business-to-business commercial contract for the purchase of “products” to which this warranty is attached, the OEM customer is entitled to rights associated with the “warranty” as set forth herein. To receive warranty protection, (1) the customer must, within the applicable warranty period, promptly notify Lexar in writing that the product is defective and must furnish an explanation of the deficiency; (2) the customer must follow Lexar’s return instructions; (3) the product must be returned to Lexar’s designated service facility at the customer’s risk and expense; and (4) Lexar must determine that claimed deficiencies exist and were not caused by accident, misuse, neglect, alteration, repair, improper installation or improper testing. If Lexar finds the returned product not to be defective or that the deficiency was caused by accident, misuse, neglect, alteration, improper repair, improper installation or improper testing, the customer must bear all costs for testing, failure analysis, shipping and all other related charges.

This warranty does not apply to any product which has been misused (including electrostatic discharge, improper installation, repair, accident or use incompliant with the instructions provided by Lexar), neglected or modified, or which Lexar is not capable of testing under normal testing conditions.

The crossed out wheeled bin symbol is used to inform consumers not to dispose of waste electrical and electronic equipment with other refuse. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your waste disposal service or the nearest retail outlet.

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